Enrollment Services Specialist
Job Description
Benefits
- Dental insurance
- Employee discount
- Health insurance
- Paid parental leave
- Parental leave
Full job description
The Enrollment Services Specialist provides generic information to students on a variety of student service programs, activities, and procedures regarding admissions, placement testing, domicile, payment, financial aid, registration, and student activities. Assists student with referrals to other departments as needed.
Duties and Tasks:
- Assists the Campus Registrar in tasks to manage enrollment services in ensuring accurate and timely information is provided to new, current and returning students on a broad spectrum of student services.
- Assist with admission application and inquiries, updating student records (SSN, name, DOB, etc.), registration, domicile classification & advising of such inquiry, frequent internal/external communications with students and other functions performed in the Campus Registrar office in accord with College policies.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Ability to work under pressure and meet deadlines.
- Ability to establish goals and priorities and make decisions based on program and institutional policies.
- Knowledge and familiarity with People Soft Student Administration System or other student information system or flexibility and willingness to learn new systems.
- Ability to communicate effectively, orally and in writing.
- Strong customer service skills.
- Knowledge of PC software applications
- Ability to interpret and explain academic and administrative policies and procedures.
Minimum Qualifications:
- Office training and customer service experience in a high-volume, in-person setting.
- Experience working with a diverse population.
- Experience working in a college office setting or university office setting, preferably an Admissions or Registrar’s office.
- Experience working with computer software applications such as Microsoft Office.
- Experience at a community college or university.
- Experience handling domicile decisions and appeals.
- Experience using PeopleSoft student information system and imaging software.
- Fluency in a foreign language commonly spoken in the Northern Virginia area.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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